Quantum Support

Get better Quantum hardware support and maintenance from
CHE Consulting

Don’t choose between the high cost of OEM maintenance and the cut-rate service from other third parties who take your money and cross their fingers your Quantum equipment doesn’t break.

Get more from your Quantum maintenance by choosing CHE Consulting as your third-party maintenance provider.

We provide a more affordable alternative to Quantum maintenance, saving you 30 to 70 percent over your maintenance contract with the OEM. With CHE Consulting, you also get better service. Whether you have new Quantum hardware or want to extend the life of your out-of-warranty equipment, you have a dedicated service team focused on getting to know you and your data center.

If you need continued microcode updates for your Quantum hardware support – CHE Consulting has you covered. Our Quantum maintenance packages give our customers the right to software updates under their license agreements with the OEM.

Whether you have newer hardware or need to extend the life of a post-warranty system, our Quantum maintenance packages also include:

  • Proactive, Preventive, and Predictive support and on-site maintenance
  • Flexible service level agreements with up to 24x7x2 coverage
  • Client call back by technician within 30 minutes from receipt of call
  • 90 percent of critical parts to restore equipment to proper operation for a catastrophic outage stocked on-site for premium support programs
  • Next day shipping of non-critical parts (always certified) from CHE’s Parts Distribution Center

Our Quantum maintenance customers can also request on-site engineers if you need an experienced, knowledgeable addition to your team.

Best of all, we don’t try to sell you equipment you don’t need. We focus on providing reliable, OEM-level service to extend the useful life of your IT investments.

We can provide Quantum hardware support on most models, including:

  • P1000 1 Drive 30 Slot/2 Drives 30 Slot
  • M1500
  • L200
  • 2640
  • VX-650
  • Scalar I500
  • L500
  • L500/VS80
  • SNAP Server 2000
  • MC100 Prism
  • M1500
  • M2500
  • Scalar I2000
  • Scalar 50
  • Superloader 3
  • Scalar 100
  • Scalar 24
  • Denali Storage System
  • P1000
  • ATL 520
  • ATL 2640
  • L300
  • CR4200
  • DX100
  • DX30
  • DX3000
  • 4824
  • DX5000
  • DXI2500
  • DXI3500
  • DXI4520
  • DXI4601
  • DXI5500
  • DXI6510
  • DXI6520
  • DXI6540
  • DXI6700/6701/6702
  • DXI7500
  • DXI8500
  • Scalar I6000
  • Scalar i40
  • Scalar i80
  • Scalar i500
  • M1800
  • P2000/P3000/P4000/P6000/P7000
  • PX502/PX506/PX510/PX720
  • TC2201E
  • TE4200-812
  • PX720

CHE Consulting’s sole focus is providing the highest level of service and ensuring your system is available when you need it.

Contact us for a free assessment of your data center and whether your current Quantum maintenance contract meets your needs!