NetApp Support

Get Better NetApp Support and Maintenance from CHE Consulting

content_netappDon’t choose between the high cost of OEM maintenance and the cut-rate service from other third parties who take your money and cross their fingers your NetApp equipment doesn’t break.

Get more from your NetApp maintenance by choosing CHE Consulting as your third-party maintenance provider.

We provide a more affordable alternative to NetApp support, saving you 30 to 70 percent over your maintenance contract with the OEM. With CHE Consulting, you also get better service. Whether you have new NetApp equipment or want to extend the life of your out-of-warranty equipment, you have a dedicated service team focused on geting to know you and your data center.

Whether you have newer hardware or need to extend the life of a post-warranty storage system, our NetApp maintenance packages also include:

  • Preventive and predictive remote support and on-site maintenance
  • 90 percent of critical parts necessary to effect repair in a catastrophic outage stocked on site for 24×7 customers
  • Two or four-hour and Next Business Day (NBD) response time
  • Next day shipping of non-critical parts (always certified) from CHE Parts Distribution Center

We also offer on-site engineers if you need an experienced, knowledgeable addition to your team, as well as flexible service level agreements with response times that range from 2 hours to next business day for NetApp support.

Best of all, we don’t try to sell you equipment you don’t need. We focus on providing reliable, OEM-level NetApp maintenance to extend the useful life of your IT investments.

We can provide support on NetApp Filers FAS Series models, including:

  • 2000
  • 2200
  • 3000
  • 3100
  • 3200
  • 6000
  • 6200

CHE Consulting’s sole focus is providing the highest level of service and ensuring your system is available when you need it.

Contact us for a free assessment of your data center and whether your current NetApp maintenance contract meets your needs!