HP Support

Get better HP maintenance and server support from CHE Consulting

content_hpDon’t choose between the high cost of OEM maintenance and the cut-rate service from other third parties who take your money and cross their fingers your HP equipment doesn’t break.

Get more from your HP maintenance by choosing CHE Consulting as your third-party maintenance provider.

We provide a more affordable alternative to HP equipment maintenance, saving you 30 to 70 percent over your maintenance contract with the OEM. With CHE Consulting, you also get better service.

Our HP equipment support technicians are experts at predicting and fixing HP equipment malfunctions. Whether you have new HP equipment or want to extend the life of your out-of-warranty equipment, you have a dedicated service team focused on getting to know you and your data center. We ensure our HP equipment support customers have access to patches and upgrades via HP’s Resource Center Website. Firmware update notification is also provided by HP’s IT Resource Center.

Our HP maintenance packages also include:

  • Preventive and proactive on-site maintenance
  • 90 percent of critical parts to restore equipment to operation for catastrophic outages stocked on-site
  • 24x7x365 same day service
  • Standard 4-hour response time
  • Next day shipping of non-critical parts (always certified) from CHE’s Parts Distribution Center

We offer on-site engineers if you need an extension of your team, as well as flexible service level agreements with response times that range from two hours to next business day.

Best of all, we don’t try to sell you equipment you don’t need. We focus on providing reliable, OEM-level service to extend the useful life of your IT investments.

We can provide HP maintenance for most models, including:

  • Alpha Servers
  • Enterprise Virtual Arrays
  • N-Class HP 9000
  • Proliant Support
  • Rp7400 HP 9000
  • Rp8400 HP 9000
  • Series 700 Workstations
  • SureStore and StorageWorks Systems

CHE Consulting’s sole focus is providing the highest level of service and ensuring your system is available when you need it.

Contact us for a free assessment of your data center and whether your current HP maintenance contract meets your needs!