Dell Support

Get better Dell maintenance from CHE Consulting

content_dellDon’t choose between the high cost of OEM maintenance and the cut-rate service from other third parties who take your money and cross their fingers your Dell equipment doesn’t break.

Get more from your Dell maintenance by choosing CHE Consulting as your third-party maintenance provider.

We provide a more affordable alternative to Dell equipment maintenance, saving you 30-70 percent over your maintenance contract with the OEM. With CHE Consulting, you also get better service. Whether you have new Dell equipment or want to extend the life of your out-of-warranty equipment, you have a dedicated service team who will focus on getting to know you and your data center.

We excel at providing preventive maintenance services – our engineers solve problems with your Dell servers before they impact your business.

We offer on-site engineers if you need an extension of your team, as well as flexible service level agreements with response times that range from two hours to next business day.

Best of all, we don’t try to sell you equipment you don’t need. We focus on providing reliable, OEM-level service to extend the useful life of your IT investments.

Our strategic partnership with Dell allows us to provide you with replacement parts and whole systems, which cuts down our response time, and provide better pricing and services than what the OEM can offer. Unlike many of our competitors, we stock 90 percent of the critical parts that restore equipment to operation in a hard down condition for your systems on-site, including auto-restocking when supplies get low for our 24×7 customers .

We can provide support on Dell models, including:

  • Workstations
  • PowerEdge Servers
  • PowerConnect Networking Devices
  • PowerVault NAS, RAID, all disk subsystems and associated hardware
  • PowerVault Tape Drives, Rackable Tape Drives and Tape Automation

CHE Consulting’s sole focus is providing the highest level of service and ensuring your system is available when you need it.

Contact us for a free assessment of your data center and whether your current Dell maintenance contract meets your needs!