System Availability

Depend on CHE Consulting to Maintain Your System Availability

Downtime costs money and creates security risks for all companies and government agencies. With CHE Consulting as your third-party hardware maintenance provider, we give you the peace-of-mind that your system will stay up and running, while extending the useful life of your IT products and achieving a higher return on your investment.

Our unique combination of propriety tools and relentless pursuit to prevent problems means our clients experience 99.3 percent uptime.

The average IT debt for major corporations is $11 million and growing. That means your IT investments need to work, and you need to work with a virtual CTO company that can keep costs down. CHE Consulting systems experts receive OEM-level training, but because our overhead is so much lower, we save you 30-70 percent over OEM maintenance contracts.

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  • How does predictive, proactive and preventive maintenance ensure system availability?

    Our team can serve as your virtual CTO, identifying and fixing errors before they cause problems for your organization or your systems. That’s why 93 percent of our total service tickets are internally created by our own on-site engineers and technicians. We know that system availability is a critical KPI for your data center; so we make it a PRIORITY.

  • How do you perform predictive, proactive and preventive maintenance?

    Our team stays ahead of problems before they affect your system. We do this in three ways:

    • Remote monitoring tools: Our suite of remote machine monitoring tools for many major systems allows us to work as your virtual CTO, identifying and fixing errors before they cause problems for your organization or your systems.
    • Systems experts: We have a systems expert on staff for every major platform we service. They have extensive knowledge of the equipment in your data center and know the common problems your systems will encounter.
    • Preventive maintenance checks: Our technicians make regular on-site visits to perform preventive maintenance service and make sure your system is running as expected. Their success is measured by problems they prevent – not problems they react to.

Contact us to see how employing CHE Consulting as your virtual CTO will improve your system availability.