Sun Support

Get better SUN maintenance and support from CHE Consulting

content_sunDon’t choose between the high cost of OEM maintenance and the cut-rate service from other third parties who take your money and cross their fingers your Sun investments don’t break.

Get more from your Sun systems maintenance by choosing CHE Consulting as your third party-maintenance provider. Our approach to preventive maintenance ensures the health of your system’s processor and access to your critical data when you and your customers need it.

We provide a more affordable alternative to Oracle for your ongoing SUN support, saving you 30 to 70 percent over your current maintenance contract. With CHE Consulting, you also get better service. We’re experts at extending the life of your out-of-warranty equipment. You have a dedicated service team who focus on getting to know you and your data center.

We have two propriety products available to SUN maintenance customers – E-LEM® remote monitoring for robotic tape libraries and our On-Line Detective knowledge program for Sun workstations and servers.

E-LEM® allows us to perform remote SUN support, automatically notifying us when an error occurs and allowing us to fix a problem before it affects your tape system.

On-Line Detective puts together more than 15 years of CHE Consulting research and input from thousands of technical users. On-line Detective gives our customers access to the same reference and diagnostic information that allows our team to provide superior and unmatched third-party SUN support.

Best of all, at CHE Consulting we don’t try to sell you equipment you don’t need. We focus on providing reliable, OEM-level service to extend the useful life of your SUN investments. Our SUN maintenance packages also include:

  • Preventive and predictive remote support and on-site maintenance
  • 90 percent of critical parts to restore equipment to operation for a catastrophic outage stocked on on-site
  • 24x7x365 same day service
  • Standard 4-hour response time
  • Next day shipping of non-critical parts (always certified) from CHE’s Parts Distribution Center

We can provide SUN maintenance for most models, including:

  • SUN Blade Servers
  • SUN Enterprise Class Servers
  • SUN Fire Servers
  • SUN Netra Servers
  • SUN SPARC Servers
  • SUN StorEdge Products
  • SUN Ultra Servers

CHE Consulting’s sole focus is providing the highest level of service and ensuring your system is available when you need it.

Contact us for a free assessment of your data center and whether your current SUN maintenance contract meets your needs!