Get better Brocade support and maintenance from CHE Consulting
Get more from your Brocade support by choosing CHE Consulting as your third-party maintenance provider.
We provide savings of 30 to 70 percent over that of the OEM. We provide certified parts, guaranteed to arrive in accordance with your service level agreement.
We don’t try to sell you equipment you don’t need. We focus on providing reliable, OEM-level service. Our systems experts and technicians receive OEM-level training and have years of experience working on equipment like yours.
We are trusted data center consultants for hundreds of companies in the U.S. because we get to know you, your company and your equipment, fixing problems before they occur.
As you look for smart ways to manage your data center costs, talk to us about how we provide proactive, predictive and preventive maintenance services for Brocade products that extend the life of your investment and ensure system availability when you need it.
We offer three tiers of support for our Brocade clients that give you greater return on your investment, while receiving OEM-level support.
Tier 1 – Onsite hardware maintenance of legacy products that no longer have or require firmware updates.
Tier 2 – Additionally includes firmware updates for products that have not reached end-of-life status.
Tier 3 – Additionally includes maintenance for recently released products.
This multi-tier model gives you the flexibility to choose the maintenance that meets your needs and budget.
Our Brocade support includes:
- Licensed updates on eligible hardware
- 7x24x365 help desk support from Certified Engineers
- Hardware support based in the U.S.
- Access to new and certified replacement parts
- 90 percent of the parts critical to your system stocked onsite
- Extending the life of used, refurbished, and end-of-support-life hardware
- Next business day or four-hour hardware replacement options
- On-site field engineers with certifications and expertise available at an additional cost
CNT Ultra Net Edge Storage Router 10 Gbps Direct Attached SFP
5000 Switch 8 GB SAN Switch Silkworm 4100 Silkworm 12000
Silkworm 200E Silkworm 210E Silkworm 220E Silkworm 24000
Silkworm 2400 Silkworm 240E Silkworm 2800 Silkworm 3014
Silkworm 3016 Silkworm 3200 Silkworm 3250 Silkworm 3800
Silkworm 3802 Silkworm 3850 Silkworm 3900 Silkworm 4012
Silkworm 4016 Silkworm BR-4100 Silkworm 4120 Silkworm 4140
Silkworm 48000 Silkworm FR4-18i Silkworm 4920 Silkworm 5020
Silkworm 5040 Silkworm 6400 Silkworm Multiprotocol Routers
Contact us for a free assessment of your data center and whether your current Brocade maintenance contract meets your needs!