Our company is committed to using all W-2 support personnel in systems
support; we do not rely upon “subcontractors” or “business partners” to
handle any of the services we provide.
"GLOBAL" Support Option
Two hour guaranteed
on site response from receipt of service request 24 X 7 X 365.
Benefits
Rapid resolution of
problems
Customer Profit Increase
Single point of contact
for provision of services; you only have one vendor to call.
IT Manager involvement
reduced
System availability
increased
Downtime reduced
Maintenance cost reduced
Life of equipment extended
96% critical spare parts stocking on site or at a nearby Universal
Stocking Location
