CaBO"Your Single Source for Hybrid Maintenance Management"
CaBO – organizing and managing the hundreds of service contracts and thousands of IT assets can be a daunting and time-consuming process. Locating the required files, distributing them and ensuring their security can be an even bigger hassle. CaBO is here to help.
CaBO is a single repository for all service contracts and associated IT assets. With CaBO you organize all contract-related data into a single searchable location. Once your assets are loaded into CaBO, you’ll have complete control over your IT maintenance environment. Contracts, assets, service providers (OEM, third-party, self-maintained, uncovered) and data from other software systems can now all be managed from one platform, creating a hub for all contract management activities and putting you back in control.
CaBO allows you to centralize maintenance contracts and budgets, reducing FTE costs for managing the chaos.
Additionally, leveraging CaBO for a Hybrid maintenance strategy, you’ll have the ability to consolidate vendors and contracts to the economic benefit of your company.
Cover Your Assets
Studies show that typical infrastructure environments are overpaying for network support simply because they lack visibility into options to balance their service portfolios. In fact, a recent Gartner Report found that maintenance costs represent 25% of total enterprise IT budgets. 30% of that number is created by premium support calls for equipment that is not covered by a support contract, typically due to a missed renewal. Another contributor to that 25% number is overpayment for maintenance and support, particularly when end-of-life equipment is being covered by pricey OEM maintenance.
CaBO solves both contract renewal and overpayment problems. Through CaBO you’ll receive notifications well in advance of a support lapse, allowing you to monitor and manage your services vendors for optimal pricing. At renewal, pricing options are presented so you can proactively balance your support portfolio with a combination of OEM, third-party and self-supporting maintenance strategies. Cover your assets. Save millions.
CaBO is your portal for Hybrid Maintenance Management (HMM). View all assets, associated contracts, and budgets; manage all service activity and interact with all your service vendors from a single location!
- Connects with your help desk, CMDB, financial, and asset-management software or any other software that has data that might be valuable for managing your maintenance portfolio. Any API data can be directly added to an asset in CaBO.
- Allows you to manage unlimited assets and asset types: network infrastructure, hardware, software licenses, SSL certifications, domain names or anything additional that you feel is important to track.
- Alerts will be sent for all contract renewal dates so that you are never left with uncovered assets.
- Modify assets individually or in bulk, change locations, change SLAs, change providers, and solicit multiple competitive quotes.
- Upload and associate all PDF contracts, certifications and documentation with the assets they cover.
- Connect directly to all third-party vendors that support your maintenance portfolio and maintain a permanent history of all service activity for every asset in your infrastructure environment.
- View and manage all maintenance contracts and vendors, including amounts, cash flow analysis, year-over-year comparisons, budget tracking and savings opportunities.