Support

CHE operates our own Help Desk, based in Fenton, Missouri.

Our Help Desk is available to customers 24 hours a day, 7 days a week. System Help Desk Engineers are staffed to manage, track, and triage service incidents.
Our Help Desk is your “single point” of contact for all service incident information. These engineers have “field hands on” systems experience and have access to all internally- developed diagnostic tools, equipment knowledge databases, equipment quick fixes, and national parts inventories.