Remote Monitoring

Based on the technological innovation, your CHE Support Team already knows what the problem is, how they are going to repair the problem, and what part is going to be used out of your on-site parts inventory. 

This is why in 2010, out of 3,676 remedial maintenance service incidents received, that the average time to successfully repair a system was 1 hour, 11 minutes, and 58 seconds.


 

 

 

 
 
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DIAGNOSTIC TOOLS & Remote Monitoring


  • Internally developed
  • E-LEM® for STK tape libraries*
  • ERDS for tape environment
  • E-PET® for EMC Symmetrix*
  • SERPA for EMC Clariion
  • RSF for IBM platforms
  • FED-AA provides automated service calls for predefined critical error data sets

E-LEM E-LEM® and E-PET® are tools designed by CHE Consulting Inc. to interface with STK and EMC products.*
*Remote equipment monitoring tools are the exclusive intellectual property of our company, all are copyrighted and trademarked.