CHE Consulting, Inc., has been under the present ownership since 1997. Its principals brought over 40 combined years of experience in the computer maintenance and information technology industry when they commenced operations as the new owners of CHE. The vision they had was to provide good service at a fair price with a fair and equitable profit. At the same time, they wanted to dispel the myth about "third parties" as it pertained to the perceived trade off in quality of service for a break in price. Simply put, the vision for CHE was to provide a high quality of service comparable to what the OEM provides at a price whereby the customers could save money and not sacrifice the quality of service they receive.
CHE has achieved great success in both the commercial and government markets. CHE has a winning service philosophy that combines onsite parts with very experienced technicians. CHE has invested significantly in its infrastructure during this period to insure that it has the right parts inventory, diagnostic tools, software support, testing and parts certification and last but not least, a strong, vibrant and on-going training program for all of our engineers. Below you can read what a few of our customers have to say about our service:
"CHE provides service like the OEM
but at a price much more affordable. In fact, we look at CHE
as one of our two main suppliers."
-Large computer outsourcing company
"CHE simply has done what they said they were going to do. They
have never missed an SLA, and the few times there have been any
problems, they have always communicated with us every step of the
way."
-Large
financial service company
"I can always count on my CHE team to
be there when I need them, even if it turns out to be a software
problem or something else outside their scope."
-Large federal government agency