A Word From M.O.M.

A Word From M.O.M. (Minister of Maintenance)

Who Controls Your Services?

March 22, 2019

When you ask a customer receiving hardware maintenance services who it is that controls their maintenance services, my experience has been that their immediate response is that they control their services.  Let’s investigate this question and answer. The vast majority of IT industry professionals who are responsible for ensuring that their computer equipment is maintained […] Continue Reading

Selecting the Proper AI Vendor Solution

February 22, 2019

In today’s IT support market place, it becomes more and more difficult for IT decision makers to select the proper vendor to support their IT assets.  Why?  Every vendor claims that they can accomplish the same things.  It is easy for the IT consumer to believe the rhetoric that all vendors are created equal, then […] Continue Reading

EMC SYMMETRIX AI Support

January 30, 2019

Back in November of 2018, M.O.M. let you, my trusted followers; know that CHE was AI when AI wasn’t cool (Artificial Intelligence).  We developed our AI strategy around one thing and that was to provide a viable alternative to the Original Equipment Manufacturers (OEM) service model.  No third party computer equipment maintainer had ever gone […] Continue Reading

Artificial Intelligence

November 13, 2018

The definition of Artificial Intelligence (AI) according to TECHOPEDIA is: “Artificial intelligence is a branch of computer science that aims to create intelligent machines. It has become an essential part of the technology industry. Research associated with artificial intelligence is highly technical and specialized.” The technology industry loves buzz words and acronyms. Sometimes they are […] Continue Reading

A Word Of Thanks

September 7, 2018

On Saturday, September 8, 2018, CHE will celebrate its 21st Anniversary!  M.O.M. would be absolutely remiss in his duty if he did not give thanks to Almighty God for making this business possible.  God has protected this company through all manner of difficulties.  Plus, He has provided us so many blessings that there is not […] Continue Reading